Why Choose Primal Graphx
WHY CHOOSE PRIMAL GRAPHX
OVER ONLINE TRANSFER COMPANIES
The Short Answer
Online transfer companies ship. We partner.
When you need transfers, you have options. Here is why Charlotte businesses choose us.
SPEED
Online Transfer Companies: 3 to 5 business days plus shipping
Primal Graphx: Same day pickup in Charlotte. Same Day Shipping
Online Transfer Companies: 2 day expedited costs extra
Primal Graphx: 2 hour emergency service available
Real talk: When your event is tomorrow and you are short on shirts, waiting for shipping is not an option. We are in Charlotte. You pick up.
FILE SUPPORT
Online Transfer Companies: Upload and hope it works
Primal Graphx: Free pre order review
Online Transfer Companies: You fix it yourself or reprint
Primal Graphx: We fix it for you free
Online Transfer Companies: Blog articles for help
Primal Graphx: Text us your questions directly. Or read our Blog
Online Transfer Companies: Order to find out if it works
Primal Graphx: We tell you before you pay
Example: You upload a file with a white background. Online companies print it. We catch it, fix it, and save you the reprint.
SUPPORT
Online Transfer Companies: 800 number with hold queue
Primal Graphx: Text or call us directly
Online Transfer Companies: Random rep answers
Primal Graphx: Same person every time
Online Transfer Companies: Generic guide for pressing help
Primal Graphx: One on one coaching
Online Transfer Companies: Voicemail after hours
Primal Graphx: Text us and we respond
Real talk: When you are standing in front of a heat press at 9 PM and something is not working, who do you want to text?
QUALITY GUARANTEE
Online Transfer Companies: Satisfaction guaranteed means you ship it back and wait for reprint
Primal Graphx:
- Does not press right? We work with you to figure out why
- Our problem or yours? We figure it out
- Overnight replacement if it is our fault
PRICING
We are not the cheapest. We are the best value.
What you get:
Online Transfer Companies:
- Gang sheet at their price
- File review is not included
- Free shipping built into price
- Call center support
- File fixes not included
- No local pickup option
Primal Graphx:
- Gang sheet at same price
- File review included free
- Free shipping or same day pickup
- Direct owner access
- File fixes included free
- Free Charlotte pickup
Bottom line: Same cost, more included, way less headache.
THE LOCAL ADVANTAGE
We know Charlotte.
We work with Charlotte gyms needing team merch.
We work with Charlotte breweries launching new beer.
We work with Charlotte real estate teams.
We work with Charlotte events and festivals.
We sponsor local teams. We shop at local businesses. We ARE local.
When you choose Primal Graphx, you keep money in Charlotte.
WHEN TO CHOOSE ONLINE COMPANIES
Honestly, choose them if:
- You are not in Charlotte
- You do not need your transfers this week
- You know exactly what you are doing
- You prefer websites over people
That is totally fair. They are good at what they do.
WHEN TO CHOOSE PRIMAL GRAPHX
Choose us if:
- You are in Charlotte and want same day pickup
- You are new to DTF and need guidance
- Your file might be wrong and you want it checked
- You have a deadline and cannot wait for shipping
- You want to text someone when things go wrong
- You like supporting local businesses
READY TO TRY US?
First time customer? Send us your file for free review. No obligation. We will tell you if it is print ready and what size to order.
Email: sales@primalgraphx.com
Text: 704-458-9161
Same day pickup: Charlotte, NC
Primal Graphx. Charlotte's DTF print partner.